Truehost Cloud Hosting Kenya Reviews
Truehost Cloud Hosting Kenya Customer Reviews (10)
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Truehost Cloud Hosting Kenya Customer’s Q&A
Truehost Cloud Hosting Kenya FAQs
About Truehost.co.ke Popular Products and Services?
Truehost.co.ke offers a wide range of products and services. The most popular ones include Web Hosting, Domain Names, VPS, and Dedicated Server services. They provide Shared Cpanel Web Hosting, Reseller Web Hosting, Email Hosting, Cloud Hosting, SSL Certificates, Virtual Private Servers (VPS), Dedicated Servers, and Personal and Business Cloud Applications Hosting.
Truehost also offers Managed Wordpress Hosting with a simple website builder that requires no coding skills. They claim to provide the Fastest Web Hosting in Kenya with their Litespeed-powered servers, which can boost page loading speed.
They also offer 24/7 customer support through real-time chat, calls, emails, and a knowledge base with articles and tutorials. Truehost is known for its personalized cloud hosting services in Kenya, suitable for scaling operations.
Their web hosting packages, domains, and servers come with resources to fuel growth. They also offer WordPress Web Hosting with one-click installers and a drag-and-drop website builder. Their hosting plans include resources capable of scaling any type of website from simple blogs to online stores.
Truehost's hosting packages start at just Ksh 120 per month and they offer a 99.9% uptime guarantee on their services. They also uphold privacy and security measures to keep user information safe. They are committed to keeping the internet open, free, and safe for all users.
Please note that this information is based on the latest available data and may be subject to change.
About Truehost.co.ke Payment Method?
Truehost.co.ke offers several payment methods. Payment is made against an invoice. Before paying, make sure to place an order from the client area to receive an invoice in the email.
M-PESA: Access the SIM ToolKit in your phone, go to M-PESA, select Lipa na M-PESA, select Buy Goods and Services, enter till no. 565254, enter M-PESA Pin, and click OK.
PayPal: Access PayPal website, log in to your PayPal account, click on Send & Request, click Pay for goods and services, enter the PayPal email: pay@truehost.cloud, enter Amount and click Continue, and click Send Payments now.
Bank Transfer: To pay via Bank transfer, there are two accounts, KES and USD accounts. The KES ACCOUNT has Bank Name: Equity Bank Kenya, Account name: Truehost Cloud Ltd, Account Number: 1520 276 206 910, Branch Name: Juja Branch, Bank Address: Muramati Rd, Juja, Kenya, SWIFT Code: EQBLKENA. The DOLLAR (USD) ACCOUNT has the same details except for the Account Number: 1520 175 658 773.
Please note that these are the methods available at the time of this response and may be subject to change. Always check the official Truehost.co.ke website for the most up-to-date information.
About Truehost.co.ke Prices and Cost?
Truehost.co.ke offers a variety of services including web hosting, domain registration, and web design. For web hosting, the pricing is as follows: Gold Hosting costs Ksh 3,499 per year, Platinum Hosting is priced at Ksh9,499 per year, and Unlimited Hosting is available at Ksh 14,499 per year. The company also sells .co.ke domains at KES 599 and the cheapest hosting at KES 1499. Therefore, one can expect to pay KES 2098 to host a website if the Silver package is chosen. Additionally, Truehost offers a free hosting account. The cost of hosting a website in Kenya ranges from as little as $3 per month for basic shared hosting to over $100 per month for higher-end VPS and dedicated server hosting. The cheapest web hosting plan at Truehost Cloud costs Ksh 399 per month. Depending on the server’s characteristics, dedicated servers can cost anywhere from Ksh 7,500 per month to over Ksh 18,000 per month.
Truehost.co.ke Return Policy?
Truehost.co.ke has a Refund Policy. All payments to Truehost Cloud are non-refundable unless covered by a 30-day Money Back Guarantee. This includes any setup fees and monthly fees regardless of usage. All billing disputes must be reported within 15 days of the time the dispute occurred. If you're not pleased with the Truehost Cloud performance and support, they offer a no-quibble 30-day Money Back Guarantee on all web hosting plans. You will get a refund of hosting fees (remainder of the term) within 72 hours of requesting it. The refund will exclude any fees for domain registration, the domain will still belong to you and you can use it with any hosting company by updating the nameservers in the client area. To request a refund of your account (if covered by 30 days money backup guarantee) please email billing@truehost.cloud or open a Billing Department ticket. The full value (remainder of the term) of any payment for hosting fees will be refunded, they make no other charges or deductions.
As for the Shipping Policy, no specific shipping policy was found for Truehost.co.ke. However, it's important to note that Truehost.co.ke is a web hosting company, and typically, physical shipping may not be applicable to their services. They provide digital services like domain registration and web hosting, which are usually delivered online. For any specific queries, it's recommended to contact Truehost directly.
How do I contact customer support at Truehost.co.ke?
To get in touch with the customer support at Truehost.co.ke, there are several options available. One can make a call to +254 20 790 3111 or use WhatsApp at +1 972 674 3814. Alternatively, an email can be sent to info@truehost.cloud. If one prefers to visit in person, the address is Ryanada Place, Highpoint off Thika Super Highway, Juja, Highpoint, Nairobi. Another phone number that can be used is +254-734-919-116. Please note that these contact details might have changed, so it's always a good idea to check the official website for the most current information.
What are the hosting plans offered by Truehost.co.ke?
Truehost.co.ke offers a variety of hosting plans to cater to different user needs. Here are some of the hosting plans:
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Silver SSD Hosting: This plan costs Ksh 208.33 per month and includes 30 GB Disk Space, 3 Domains Max, Free SSL Certificate, Unlimited Bandwidth Transfer, Unlimited Email Accounts, Unlimited FTP Accounts, and Unlimited Databases.
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Gold Hosting: Priced at Ksh 840 per month, this plan offers 50GB Disk Space, 30 Domains Max, Free SSL Certificate, Unlimited Bandwidth Transfer, Unlimited Email Accounts, Unlimited FTP Accounts, and Unlimited Databases.
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Ecommerce Lite Hosting: This plan costs Ksh 1198 per month and includes 1 vCore CPU, 2 GB RAM, 20 GB SSD Disk, Free cloudpanel.io control panel, 1 IPv4, SSH Access, Supports WordPress and Laravel Ecommerce Sites, and Dedicated Resources.
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Platinum Hosting: This plan is priced at Ksh 2280 per month and offers 90 GB Disk Space, Unlimited Domains, Free SSL Certificate, Unlimited Bandwidth Transfer, Unlimited Email Accounts, Unlimited FTP Accounts, and Unlimited Databases.
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Unlimited Hosting: This plan costs Ksh 3480 per month and includes Free .CO.KE Domain (for annual plan), Unlimited Disk Space, Unlimited Domains, Unlimited Bandwidth Transfer, Unlimited Email Accounts, Unlimited FTP Accounts, and Unlimited Databases.
Please note that these prices are subject to change and may vary based on additional features and customization options. It's always best to check the official website for the most up-to-date information.